Home Warranty Reviews and Testimonials from Real Members

Here's what some of our happiest members are saying

American Home Shield is a convenient way to save time and get help when things break down. It’s why we’ve been around for more than 50 years and have more than 2 million members.

Many home warranties look the same, but under closer review you’ll see that we give our members more. Our Shield Assurances are always included, even in our base plans. That means you’ll get protection for things like undetectable pre-existing conditions, removal of old, defective items and breakdowns caused my lack of maintenance. They’re the kind of things that can make a big difference when it’s time to make a claim – things are competitors simply don’t include or charge extra for.

“American Home Shield has been so helpful and such a positive experience! They have helped us with two plumbing issues and they replaced one toilet and fixed the other that didn’t work correctly. We then had 3 appliances that didn’t work correctly. They were fast and efficient is resolving those issues. So far, they have made buying a home so much better by being there to correct problems that we didn’t know we would have. A home warranty is so worth it!”
VICKI H. - Spartanburg, SC
Sep 20, 2023

PEOPLE LIKE US, OFFICIALLY. READ OUR MEMBER TESTIMONIALS.

To hear how our plans have worked for homeowners like you, review stories from some of our satisfied members here.
ANA
Mar 8, 2024
The service is what our needs are. Great
MAXINE
Mar 8, 2024
Scott was Very professional know what he was doing
GRIFFIN
Mar 7, 2024
I had to use AHS 4 times in 24 months on my last home. The response was very good with three of the service companies. The 4th was ok but was awful returning phone calls. I would still recommend this company as they followed the contract agreed on. I have just agreed to a new contract on our new home just going out of warranty.
GARRY - LITTLE ROCK, AR
Mar 7, 2024
Good service and timely
KEITH
Mar 7, 2024
The front door is a excellent, app 👍 the guy John is a master electrician so any body doing a electrician job if you get stuck or have issues this app is the answer, download it and it is a live video you get to talk to someone live and they will walk you through with what ever issues you have on a job. Thanks again John 👍 for your patience and generosity.
TERRI - CINCINNATI, OH
Mar 6, 2024
Very good 👍
CARON - SILVER SPRING, MD
Mar 6, 2024
Easy communication with AHS. The service provider was quick and professional, ordered the part and returned for installation.
KELLY VAN
Mar 6, 2024
I was very well informed on what could be happening with my dryer
PHILIP - PHOENIX, AZ
Mar 5, 2024
🐫🐭🐽🐄🫎🫏🐎🦓🦬😩😁😉😏😍👀💔💔💖⬅️
MYLINDA - YUKON, OK
Mar 4, 2024
Request was taken care of in timely manner from service call to having to get a replacement washing machine.
NEFTHALIE - ALTOONA, PA
Mar 4, 2024
Well after I called to express my concerns about the service of my furnace not being too happy upon completion you sent the technician back to finalize the job.Mow there is no further issues thank you very much
CATHLEEN - MEDFORD, OR
Mar 4, 2024
It's such a piece of mind to know that I can make a phone call and have whatever is broken to get fixed or replaced in a fast efficient manner
C
Mar 3, 2024
We’ve been members/clients for over 18 months…things are handled timely and appropriately…issues are taken care of.
JUAN - IMPERIAL, CA
Mar 3, 2024
Why this experience it was good
HANDY MATTERS
Mar 3, 2024
very helpful, will start using for all my home repair and maintenance needs.
CINDY-JIM
Mar 3, 2024
Good and fast service.
PATTY
Mar 3, 2024
Excellent service by Redwood Mechanical. Responsive, on time, efficient!
SALLIE - WETUMPKA, AL
Mar 3, 2024
AHS is Awesome to have, if you own your home, please get AHS it is a must that you have it, we have it for both of our houses, can not live without it 👏🏽🙏🏾🙌🏽, thanks AHS❤️💚🧡💛💙👍🏽
MARK
Mar 3, 2024
Superb service. I have been using them for 5 years, and each time I need help…they rock.
DAVID - TUCSON, AZ
Mar 3, 2024
An insurance plan to cover expenses that happen unexpectedly. Either fund your own protection plan, or purchase this insurance for your property.
ROBIN
Mar 3, 2024
The service provided by the technician was top notch. We're still waiting on a part.
MARSHA - SWANSEA, IL
Mar 3, 2024
I moved into this home in 1998- and American Home Shield came with the house, as long as I continued the monthly fee, which I have maintained. In the course of that time, AHS has replaced a central air conditioner, large water heater, a toilet, a thermocouple on one furnace and unstopped a blockage in my central air conditioner condensation line. I have only had a problem with one service provider. I reported that to AHS. Service work comes with a 90 day guarantee, and you have a choice of plans when signing up for the service. I call AHS when there is a problem and they send a provider quickly. I like it. You know ahead of time what the fee will be for the service, and don’t have to find a provider yourself. It simplifies everything.
DONNA - TAYLORSVILLE, KY
Mar 3, 2024
Great service. Fixed my garage door and is still working smoothly. Would highly recommend.
MICHAEL COWBOY KASEY
Mar 2, 2024
Awesome
CYNTHIA - TUCSON, AZ
Mar 2, 2024
Service was great!
RUTH - SPRING, TX
Mar 2, 2024
Every time I have had to use the service it always has provided me with what I needed when I needed it
THERESA
Mar 2, 2024
The sign up was very easy and the company agent was very explanatory.
WILLIE - MORENO VALLEY, CA
Mar 2, 2024
Great Customer Service
PAULA - WAUWATOSA, WI
Mar 2, 2024
We have had to use AHS a couple of times this year. Have not had any problems or complaints. Great company, great customer service.
SANDRA - TUCSON, AZ
Mar 2, 2024
Having previous attention to my water heater by Rite Way and with no positive results, only suggested added expense, I was so pleased AHS took care of problem quickly and notified the warranty for me as I am impaired.
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New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.